Direct Line
Direct support from the developers.
Get answers directly from the engineers who build your widgets. No automated bots, no canned scripts—just pure technical troubleshooting.
Troubleshooting
Common Questions
Why isn't my widget updating?
How do I request a custom widget?
Android battery optimization often pauses background tasks. Disable battery restrictions for VISIIA in system settings.
Use the form below. We read every submission and prioritize highly-voted home screen concepts.
Do your apps drain battery?
Are my device permissions safe?
Never. We write zero-bloatware native code optimized for minimal CPU cycles and background activity.
Absolutely. We only request system access required for widget functionality, and we never collect personal data.
Get in Touch
Submit a ticket
Report a bug, suggest a feature, or request a custom widget. We read and reply to every single message.